AT&T U-verse Slow or Unresponsive; Trouble shooting Guide - 7 Thirst Quenching Steps

ATT U-verse slow -  Trouble Shooting Guide

Symptoms: No wireless connection on lap top, iphone, land line or other device (Or connection is slow)

1. Check all connections (last time this happened my stinky sockless foot must have unplugged the connection)
2. Check Your speeds (I like www.speedtest.net they also put out a decent ap for the iphone)
3. Reboot Computer. Check speeds again. If the problem persists continue with step  4
4. Reboot Residential Gateway (2wire router) – wait 10 Minutes. Check speeds again. If the persists continue with  step 5.

Note: you can reboot by either unplugging from back of router for 10 secs -OR-  reboot by using the using the routers IP . (Enter the IP address into the browser window. Make desired adjustment and use the system password when prompted. Note: The IP address and system password is on a little sticker on the side or bottom of the router.

5. Change the wireless channel using the IP routers IP (again using the IP address and system password) Log in and choose the “Home” tab> Wireless (Under the “Top Networking Features” list of options) > Wireless Channel (under the “Network” list of options).
6. If the problem STILL persists get the effing ATT service rep on the horn: 800-288-2020
7. Drink a Beer

If this saved you some time or Denaro – consider clicking on the “iT Jay's” Beer fund to the left

iT Jay – “Helping Frustrated Technology Users and Drinking Beer Since 1994”